FAQ: Made-To-Order Bridesmaids
Our Erika Georg garments are crafted in our Melbourne studio, handmade with love. The Made-to-Order Erika Georg experience includes purchasing our dresses in standard Australian sizing. No alterations. Once an order has been placed, it will then be put into production. These dresses will be made and sent to you.
Erika Georg follows a sustainable model that reduces waste, prevents landfill and stops over production to offer our clients with the highest quality garment that fits perfectly to your silhouette with emphasis on being timeless.
At a minimum we require 2-12 week lead time for all made-to-order. If you are less than 12 weeks out from your special day, please email us at email@example.com to discuss timelines and availability.
Confirmation of ETA at time of order and as stated plus shipping time. Timelines may vary depending on busy period or unexpected shipping delays due to third party.
We will be in contact with you via email for any updates.
If you have any questions about the size or fit of this garment please send us an email at firstname.lastname@example.org and we will gladly help you find your perfect match.
I would like to purchase online in standard sizing for my bridal party. Should I place the order all together or can each bridesmaid process their order separately?
Ideally to keep track of orders and delivery dates processing one bridal party order all together would be great. However we do understand bridesmaids may be paying for their dress individually.
Please email our team at email@example.com to outline which bridesmaids will be purchasing via the website with their name and email address so we can outline which are in the same bridal party, process and in turn purchase fabric in one go. This allows us to eliminate the risk of dye lots varying in fabric if orders are placed at different times. If your bridesmaid can also make a note in the checkout section listing the Bride's name and date of wedding when paying, that helps with cross checking.
I would like to order from the available bridesmaid styles, as made-to-fit. Is this pricing the same as if I ordered standard sizing?
Pricing varies between purchasing in standard sizing (Made-to-Order) versus the Made-to-fit Bridesmaid Experience. Please view the made-to-fit experience here and email us at firstname.lastname@example.org for more.
Can I return and receive a refund on a bridesmaid dress?
As your garment is being made especially for you, we unfortunately cannot offer returns. Once your order has been confirmed and the process begins no changes or cancellations can be made. If you would like to exchange please contact email@example.com to discuss.
A delivery date will be set by the Erika Georg team. You will receive an email at each stage of the process including when it is ready for delivery. If you do have any concerns please email us at firstname.lastname@example.org
Can we collaborate on a custom silhouette or design for my bridesmaid dresses?
We sure can! We love to be involved in the unique vision for your day keeping to the Erika Georg design aesthetics - for all custom requests please reach out to email@example.com
We require 6 months at a minimum for all custom requests.
For more information and to speak to our team please email firstname.lastname@example.org
We look forward to hearing from you
Erika Georg x